Cell Phones & Communication Access

Cell phones can be useful tools for children who are deaf or hard of hearing, especially when paired with hearing assistive technology (HAT). Many modern hearing aids and cochlear implants offer features that enhance phone use, which can make communication more accessible. Some features include telecoil, Bluetooth, and relay services.

Connecting Hearing Aids to Cell Phones

Telecoil (T-Coil) Feature:

Some hearing aids include a telecoil setting, which can improve phone call clarity by reducing background noise. You may find this guidance resource from the Hearing Loss Association of America helpful when considering compatible devices.

Bluetooth Connectivity:

Many hearing aids can connect to cell phones via Bluetooth, while newer models may connect directly without the need for an intermediary device. Consult with your audiologist to explore the best options for your child's needs.

Telecommunication Relay Services (TRS)

Ohio Relay Services:
Ohio offers free TRS to facilitate communication between individuals with hearing or speech disabilities and those who can hear. Services include:

• Voice Carry Over (VCO): Voice Carry Over is a service for individuals who can hear but have speech disabilities, allowing them to speak directly while reading typed responses.
• Hearing Carry Over (HCO): This is a service for those who can speak but have hearing disabilities, enabling them to listen while reading typed responses.
• Captioned Telephones (CapTel): These are phones that display captions of spoken conversation.
• TeleBraille: Is a device used for individuals who are deafblind, providing braille output.
• Speech-to-Speech (STS): Is a service for individuals with speech disabilities, where a relay operator repeats what the person says. STS CAs are specifically trained in understanding a variety of speech disorders, which enables them to repeat what the caller says in a manner that makes the caller’s words clear and understandable to the called party.

To access these services, dial 711 from any phone.

Video Relay Services (VRS)

VRS allows individuals who use sign language to communicate via video with hearing individuals through a sign language interpreter. The interpreter translates between sign language and spoken language in real-time.

How It Works:
Using a computer or mobile device with a camera, your child can connect to a VRS provider, such as Purple Communications or Sorenson Communications, to place calls. These services are confidential and free to use.

Additional Considerations

• Device Compatibility: Ensure that the cell phone and hearing aids are compatible, especially concerning Bluetooth.
• Volume Control: Look for phones with adjustable volume settings that can accommodate your child's hearing needs.
• Accessibility Features: Consider phones with built-in accessibility features such as captions, visual alerts, and compatibility with hearing aids.